- By Grabill Staff
- In News
Celebrating 60 Years of Service Excellence: The Grabill Plumbing & Heating Story
Built on Honesty, Craftsmanship, and Family Values
In 1965, David Grabill founded Grabill Plumbing & Heating with a simple philosophy: provide honest work, deliver superior craftsmanship, and treat every customer like family. Sixty years later, that same commitment remains at the heart of everything the company does.
What began as a small, family-run business in Sugarcreek Township has grown into one of Northeast Ohio’s most trusted names in residential and commercial plumbing and heating. Thousands of homeowners and businesses have turned to Grabill for reliable service, expert installation, and the kind of personal attention only a family business can provide.
Four Generations Strong
Today, Grabill Plumbing & Heating is led by Luke Grabill, company president and son of founder David Grabill. Luke’s son, Grant, serves as vice president and residential/remodeling manager, while his daughter, Karla Ferguson, oversees corporate operations and human resources. And with Lakendra, Grant’s daughter, now managing showroom clients, four generations proudly contribute to the Grabill legacy.
But the Grabill story isn’t just about family by name — it’s also about the extended family they’ve built through their employees. Many members of the Grabill team have been with the company for decades, growing alongside the business and embodying the same company values. Some began as apprentices under Luke and now mentor the next generation of skilled technicians.
This blend of family heritage and team loyalty has created a culture grounded in accountability and teamwork. As their mission statement says: “We will be accountable to our customers as well as each other.” It’s a promise reflected in every installation, service call, and remodel they complete.
Evolving with the Times — Without Losing the Personal Touch
From a single service truck to a full fleet of expert technicians, Grabill Plumbing & Heating has always adapted to meet the needs of its customers. The company has expanded its expertise to include a wide range of residential and commercial services, offering complete comfort and efficiency solutions for homes and businesses across Northeast Ohio.
Known for Excellence in New Construction
While Grabill is trusted by thousands of existing homeowners, the company is equally recognized among builders and general contractors for their precision and reliability in new residential and commercial plumbing and radiant floor heating systems.
From ground-up builds to large-scale developments, Grabill’s expert team partners with contractors to deliver efficient, code-compliant installations that stand the test of time — ensuring every new project begins with quality craftsmanship at its core.
Full-Service Plumbing & Hydronic Heating Experts:
- Faucet and toilet repair or replacement
- Sump pumps and battery backups
- Gas line installation and testing
- Backflow prevention and annual maintenance
- Boiler Install and Annual Maintenance
Comfort & Efficiency Upgrades:
- Radiant floor heating systems
- Tankless water heaters
- Energy-efficient plumbing and heating solutions
- Snowmelt System Installs
Remodeling & Renovation Services:
- Bathroom and kitchen plumbing remodels
- Additions and new construction projects
- Complete water and drain line replacements
Grabill’s team is known not only for technical expertise but also for professionalism, communication, and organization. From the first estimate to final billing, every project is managed with precision and respect for the homeowner’s time and space.
To make planning even easier, Grabill introduced its Project Builder, an online tool that helps customers request quotes, specify project details, and connect directly with the team. It’s just one of the ways the company continues to modernize while keeping service personal.
Trusted Throughout Northeast Ohio
With six decades of growth, Grabill Plumbing & Heating now serves a wide area that includes Stark, Wayne, Holmes, Tuscarawas, Portage, Coshocton, and Summit counties, as well as surrounding communities. The company remains headquartered at 10235 Manchester Ave SW, Sugarcreek Township, where family and employees still work side by side to uphold the Grabill tradition of excellence.
Customers often describe the Grabill team as dependable, detail-oriented, and easy to work with. One recent review summed it up perfectly:
“You folks do a first-rate job. Your work is second to none. Luke & Grant are superb entrepreneurs and lead the firm well. Their attention to detail is a huge plus. God Bless.” — RJ & CA
Whether replacing a faucet or completing a full-scale remodel, the Grabill team approaches every job with precision, pride, and a genuine commitment to customer satisfaction.
Serving the Community That Built Them
Grabill’s reputation for integrity and service has earned them the loyalty of customers across multiple generations — families who have trusted them for everything from their first home to their forever home. Beyond the job site, the company also takes pride in giving back, supporting local organizations, schools, and community initiatives throughout Northeast Ohio.
Luke and his team see every customer as a neighbor — and every project as a chance to make their community stronger, safer, and more comfortable.
Looking Ahead: Continuing the Legacy
As Grabill Plumbing & Heating celebrates its 60th anniversary, the team looks ahead to the future with gratitude and optimism. Their focus remains on providing high-quality workmanship, investing in new technologies, and training the next generation of skilled professionals who will carry the Grabill name forward.
“We’re proud to serve the same communities that have supported us since the beginning,” says Luke Grabill. “Our customers aren’t just clients — they’re friends, neighbors, and family.”
With four generations — and counting — leading the way, Grabill Plumbing & Heating is more than a business. It’s a local legacy built on hard work, trusted relationships, and six decades of service to Northeast Ohio.
Join the Legacy
If you’d like to be part of a company that values craftsmanship, honesty, and community, Grabill Plumbing & Heating is always looking for talented professionals to join the team. From experienced technicians to motivated apprentices, there’s a place for those who take pride in their work and share the company’s commitment to excellence.
Visit GrabillPlumbing.com/Careers to explore current openings and become part of a legacy 60 years in the making.
